IBI Group Landscape architecture company

TOC Operator (Part-Time)

Website IBI Group Landscape architecture company

Integrity – We do what is right. Partnerships – We work together. Excellence – We pursue design excellence. Innovation – We embrace ingenuity.

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Job Details

  • Name of position: TOC Operator (Part-Time)
  • Name of locations: 55 St Clair Ave W, Toronto, ON M4V 1N5, Canada
  • Type of employment: Full-time/Part-time
  • Name of company: IBI Group Landscape architecture company
  • Salary: CA$19-CA$58709 per year.

Company Description

They are a global architecture, engineering, planning, and technology firm defining the cities of tomorrow; by connecting design and technology, and they change how people experience their built environment.

They work across disciplines to create intelligent systems, sustainable buildings, and efficient infrastructure that shapes the way people live, move, learn, and heal.

With over 3,000 employees and 60+ offices around the world, we understand what it takes to work locally and scale globally.

They currently have full-time, part-time, and casual openings for Traffic Operations Centre (TOC) Operators at the City of Toronto Traffic Operations Centre.

The City of Toronto TOC is located at 703 Don Mills Rd North York, ON The work involves operating a variety of Intelligent Transportation System (ITS) devices and information systems on a multi-monitor computer workstation.

They monitor roadways for ongoing traffic incidents along with dispatching and coordinating with First Responders, disseminating traveller information and database entry.

The Toronto TOC operates 24/7/365, which involves multiple shift times and holiday workdays are required. Starting pay is $19 hr.


  • The ideal candidate will have specialized experience and subject matter knowledge of the following though no prior TOC / ITS work experience is required.
  • High school or GED Diploma
  • Candidate must have in-depth experience with Windows PCs and be proficient in the use of a multi-monitor computer workstation with the ability to quickly enter and manage a real-time data entry database.
  • In-depth knowledge of the Toronto geography and roadway network.
  • Skills in interpersonal relationships and ability to work well within a diverse group.
  • Ability to communicate information over a radio system or network.
  • Ability and skillset to use freeway management and other traffic control computer applications and technologies such as cameras, variable message signs, sensors, and control devices.
  • Be self-motivated with the use of these systems to maintain situational awareness of the City’s entire road network.
  • Previous experience writing reports and correspondence is considered an asset.
  • Ability to coordinate real-time activities and priorities.
  • Capability to take calls, dispatch on radio or telephone and otherwise communicate clearly and concisely.
  • Good organization skills to monitor several systems and events simultaneously.
  • Good communications skills to perform tasks such as dispatching City staff and contracted crews for routine and emergency road traffic maintenance activities.
  • Ability to use sound judgement while collecting, reviewing, validating, and disseminating road restriction/closure information to the public and always communicating professionally.
  • In-depth knowledge of Toronto’s geography and highway system.
  • Candidate must be able to pass a stringent background check and be fully vaccinated against COVID-19 as per IBI and City of Toronto guidelines.

Additional Information

IBI Group provides a competitive benefits package and pays association dues and licensing fees.

As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like their Mentorship Program, Global Women’s Network, and Diversity & Inclusion Council.

They welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity.

As part of IBI Group’s selection process, candidates may be requested to consent to background checks relevant to the role under consideration, before receiving a job offer.

These could include work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license records.

Candidates will also need to confirm they are fully vaccinated by IBI Group’s mandatory vaccination policy in Canada.

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